Return & Exchange Policy

If a piece isn't right, we offer easy exchanges within 7 days of delivery. Message us on WhatsApp at +91-8917484566 with your order number and an unboxing photo/video, and we'll arrange the exchange.

Items must be unused, unwashed, with original folds, tags and packaging intact. Handloom sarees are quality-checked before dispatch; minor irregularities in weave or colour are natural characteristics of genuine handloom, not defects.

Custom-stitched, altered, or made-to-order items cannot be returned or exchanged unless received damaged.

Received a damaged or wrong product? Share an unboxing video within 48 hours of delivery and we'll ship a replacement or issue a full refund — your choice, at no extra cost.

Approved refunds are processed to the original payment method within 5–7 business days after we receive the returned item. For Cash on Delivery / WhatsApp orders, refunds are made by UPI or bank transfer.

WhatsApp us at +91-8917484566 or email ashacollectionsbbsr@gmail.com with your order number. Our team will guide you through pickup or self-ship options.